Home PageAbout RoseFAQPrices & Policies

Q: I have acquired a piano from ____. I have never had it looked at, and know little of the service history. Can you help me decide if I want to invest money into this piano?  A: YES!!!!!! I'd love to help you make the right decision.

I commonly have customers inquire about the mystery piano that has a vague tuning history. I'm going to attempt to help answer your questions here by posting a typical customer inquiry and email response, so that you can see how my service operates. I understand that everyone's situation is going to be a little different, and I welcome personal inquiries.

Customer Asks:

"Will you please give us an estimate on tuning our piano in _______".

Thanks, "Mr. & Mrs. X"

My Response:

"Thanks for your message! Since I haven’t seen your piano, I can’t give you an exact price estimate. 

Do you know when your piano was last tuned? What is the piano make (name) or type (spinet, console, studio, etc..)? Do you use a piano climate control system? If you don’t know, it’s OK.

Just to give you an idea, if I find that it is structurally sound and “tuneable”, but hasn’t been tuned in years, your piano is probably in need of at least a pitch raise and follow up tuning, and possibly some regular maintenance.

If this is the case, for the first service, you are looking at least $115 (for the pitch raise). If your piano needs additional maintenance to relieve clicking or sticking keys (during the same visit), it would be an additional $33/half hour. You can see my prices and policies on my website.

If for some reason, the piano is not tuneable, I will provide you with a written estimate, and charge you my $66 minimum appointment fee.

The first visit will get the piano to where it needs to be, but if it’s been a while, it will need follow-up service to get the piano to settle and stay put. Controlling the climate in the room where the piano is will help tremendously with the tuning stability. February is a very dry time of year, so it is a good time to do action maintenance, but it’s not the absolute ideal time of year to tune. If your piano hasn’t been tuned in a while, it may be in need of a few rounds of tuning before settling into a regular tuning schedule, anyway. It will all really depend on your piano’s individual situation/condition, and I’ll be happy to help you to understand all of that. 

I’ll be happy to set something up soon. Let me know what your weekly schedule is like, and I’ll try to schedule accordingly."

Thank you,

Rose

Roselyn W. Kinnick, RPT
More helpful information:

If you have just moved a piano into your home, it is a good rule of thumb to let it sit for at least three weeks before having it tuned. This way the piano an acclimate to the new environment.

I always preform a quick visual assessment and tuning pin test on a piano that I am not familiar with. I do this before attempting to tune it, and I will alert you if I find any structural damage. Occasionally, certain problems are not evident until the piano is tuned or brought back to pitch, but this situation is rare.

I will happily help you to choose the ideal tuning schedule for your piano. There are certain times of year that are not as good for tuning stability because of a changing climate. In my opinion, these times tend to be early April, late July through mid September.
HOWEVER if you have an event, stable climate or dampp-chaser system, I'm not as concerned and will tune for you during these times. The climate can vary, from year to year, so this timing can be vague.  it's a good idea to keep on your regular tuning schedule. The ideal situation is to tune the piano close to the same relative humidity every time. 

I try to schedule action restoration projects during the hot summer months, when I am tuning less. I have a small workshop, that is suitable for action maintenance and restoration. I'm currently working on expanding my workshop to accommodate pianos for restringing jobs and rebuilding projects. 
Contact Info.

Roselyn W. Kinnick
roselynkinnick@comcast.net 
802-598-3385

(Monday-Friday) Email Anytime!

Qualifications: