Piano Service by Rose

Servicing Pianos in Northwestern VT since 2003

About Rose

"I tune and fix pianos. I play the piano for fun. I'm also a trumpet player, singer & wife/mother extraordinaire! My very fine ear and natural finesse with tools and tactile projects drove me to choose this profession. I love my work and meeting new customers is always a pleasure. I'm motivated to do the best job possible for every project I take on."


My Experience/Qualifications:  


I earned my Certificate in Piano Technology from the University of Western Ontario, and I'm a registered member of the Piano Technician's Guild (RPT). I've been building my business in Vermont since Oct. 2003. I already have a substantial number of pianos that I regularly service, and I'm always happy to accept new customers. Please read my resume`. 


My Venues: 


I work on pianos in private homes, schools, churches, & music/performance venues. I also occupy my time with restoration projects for my customers. I'm now scheduling appointments 5 days/week. I typically only schedule weekend appointments for concerts or special circumstances. 


How I meet my customers: 


The majority of my work comes through direct referral from other piano technicians, music teachers, and loyal customers, and this website. I also list in the yellow pages, and through the Enosburg Opera House, Vermont Youth Orchestra Association and the Vermont Music Teachers Association. 


Follow up appointments: 


I offer the service of contacting you about repeat service/follow-up tunings. I will set a TENTATIVE date with you after your appointment and write it on the invoice. A reminder email or phone call for this appointment date is sent 1-3 weeks before the scheduled appointment.


Resume' 


In December 2001 I was awarded the degree of Bachelor of Music (Cum Laude) from The Crane School of Music at the State University of New York college at Potsdam.  After apprenticing with the Crane School's piano technician, I continued my training by completing the Certificate in  Piano Technology Program in April 2003 at The University of Western Ontario.  I then had the honor of working with the senior piano technicians at the Tanglewood Summer Music Festival in 2003. Along with the other technicians I was responsible for the maintenance of 80 brand new Steinway and Boston pianos. I tuned for chamber music concerts, rehearsals, visiting artists and the Tanglewood Fellows (resident students). Working in this incredibly challenging environment helped to strengthen and refine my tuning/technical skills and knowledge of Piano Technology.  Shortly after my move to Vermont I joined the  Piano Technicians Guild (PTG). The Vermont PTG chapter has monthly chapter meetings which include a technical session that explores a piano topic in depth. These meetings are an invaluable way to improve on skills and keep up to date with the latest techniques and technology, not to mention, a great way to make connections with others in the field! I served for may years as the Vermont chapter's president.  In February of 2004 I was invited to do work/study with the piano guru at another prestigious facility,  The Banff Centre for the Arts, in Banff, Alberta. With similar responsibilties to those at Tanglewood I worked in a relaxed setting and chose areas where I wanted to improve.  From 2003 to 2007 I worked in the rebuilding workshop of Allan H. Day, R.P.T. Working for Allan I tore apart pianos and put them back together. This allowed me to speed up my working time on things like action regulation while picking up tricks of the trade from Allan, who has been in the business for over 35 years. Not only did it help me refine my skills but I also learned a lot about customer service.  I currently work on pianos in private homes, schools, churches, and music/performance venues. I have a home workshop where I complete action restoration and maintenance projects for my customers. I'm often called in for tunings at major performance venues like the  Flynn Center, Saint Michaels College and the UVM recital hall.